I have been a customer for several years now and have always been very happy with the service I have received. Most recently I was in a tight pinch with one hearing aid out for repairs and my other giving me problems, but the staff at the Mid-Rivers location scheduled me in at the last minute and really helped me out. I not only got the immediate help I needed, but we made changes to my programming that will truly be more useful to me going forward. I truly appreciate that!